GambleOrbit
Verantwortungsvolles Spielen
Gambling is entertainment, never a way to make money. If it stops being fun, stop.
You must be of legal gambling age in your jurisdiction to gamble. That is 18 in most of the markets we cover, 19 in most Canadian provinces, and 21 in Kazakhstan, Ukraine and the Philippines — check your own before you sign up anywhere. Only ever bet money you can afford to lose, and never chase losses.
Signs of problem gambling
- Betting more than you can afford, or borrowing money to gamble
- Chasing losses with bigger or more frequent bets
- Gambling to escape stress, anxiety or low mood
- Lying about how much time or money you spend
- Neglecting work, family or other responsibilities
- Feeling anxious, irritable or guilty about gambling
Tools that help
- Deposit and loss limits — set them before you play; every licensed operator must offer them.
- Time-outs and reality checks — short cool-off periods and session reminders.
- Self-exclusion — block yourself from an operator, or use a national scheme (e.g. GAMSTOP in the UK) to exclude across many sites at once.
Support where you are
Support services differ by country. Choose your country to see the service where you are.
Wenn Glücksspiel Ihnen schadet: Die hier aufgeführten internationalen Hilfsangebote sind kostenlos und vertraulich.
Verantwortungsvolles SpielenEvery market we cover
- Argentina
Wenn Glücksspiel Ihnen schadet: In Argentina gibt es kostenlose und vertrauliche Hilfe.
Juego Seguro y Legal — Lotería de la Ciudad de Buenos Aires — Safe and Legal Gambling — Buenos Aires City LotteryArgentina has no national gambling helpline; the federal government directs gambling to provincial services.
Gambling support in Argentina is organised by province. Use the service for the jurisdiction you are in.
Outside these two jurisdictions the only nationwide gambling-specific option is Jugadores Anónimos on +54 9 11 4412-6745 — a peer fellowship answering 14:30–18:00 with daily online meetings, not a crisis line.
- Ciudad Autónoma de Buenos Aires — Línea de orientación — LOTBA0800-666-6006Weekdays 09:00–17:00, run by the city gambling regulator.
- Provincia de Buenos Aires — Programa de Prevención y Asistencia al Juego Compulsivo — IPLyC0800-444-4000Provincial lottery regulator with the provincial health ministry. Provincial mental health: 0800-222-5462.
- Australia
Wenn Glücksspiel Ihnen schadet: In Australia gibt es kostenlose und vertrauliche Hilfe.
Gambling Help OnlineAnrufen: 1800 858 858
For free and confidential support call 1800 858 858 or visit www.gamblinghelponline.org.au.
24 hours a day, seven days a week
To block yourself from every licensed Australian online wagering service at once, register with BetStop, the national self-exclusion register, at betstop.gov.au.
Verantwortungsvolles Spielen - Brazil
Wenn Glücksspiel Ihnen schadet: In Brazil gibt es kostenlose und vertrauliche Hilfe.
Plataforma Centralizada de Autoexclusão — Centralised Self-Exclusion Platform, with SUS care for gambling-related needBrazil has no national gambling telephone line. Its gambling-specific service is digital.
One self-exclusion blocks every licensed betting site at once, and Meu SUS Digital offers teleconsultations for gambling-related need. Both need a gov.br account. In-person care is available through CAPS and CAPS-AD under SUS.
For 24-hour voice support the national option is CVV on 188 — free and confidential, but general emotional support rather than a gambling service.
Verantwortungsvolles Spielen - Canada
Wenn Glücksspiel Ihnen schadet: In Canada gibt es kostenlose und vertrauliche Hilfe.
Responsible Gambling Council — help for CanadiansCanada has no federal gambling helpline. Use the province you live in.
Gambling treatment in Canada is delivered province by province. Pick your province below; the directory lists every territory as well.
- Ontario — ConnexOntario1-866-531-260024/7, and interpretation is offered in 170+ languages. Covers mental health and addictions as well as gambling.
- British Columbia — Gambling Support BC1-888-795-611124/7, provincially funded.
- Quebec — Jeu : aide et référence1-800-461-014024/7 in French and English.
- Alberta — Addiction Helpline — Recovery Alberta1-866-332-232224/7 addiction and mental-health line that explicitly covers problem gambling.
- Saskatchewan — Problem Gambling Help Line1-800-306-6789
- Manitoba — Addictions Foundation of Manitoba1-800-463-155424/7, English and French.
- Chile
Wenn Glücksspiel Ihnen schadet: In Chile gibt es kostenlose und vertrauliche Hilfe.
Jugadores Anónimos Chile — Gamblers Anonymous ChileAnrufen: +56 9 8342 9868
Stated 24 hours
A peer-led fellowship, not a clinical crisis line. Chile has no state gambling helpline; a national responsible-betting policy was still a bill before the Senate when this was compiled.
Verantwortungsvolles Spielen - Colombia
Wenn Glücksspiel Ihnen schadet: In Colombia gibt es kostenlose und vertrauliche Hilfe.
Toma el Control — Coljuegos — Take Control — the gambling regulator’s responsible-gambling serviceColombia has no government gambling helpline. This is a self-assessment and a directory of health providers, not a phone service.
Take the regulator’s free risk self-assessment, and use its directory of health providers to find mental-health care near you.
Jugadores Anónimos Colombia runs 17 peer groups nationwide and publishes 24-hour contact numbers on its own site. Minsalud’s mental-health line 106 is free and confidential but originated as a Bogotá service.
Verantwortungsvolles Spielen - Germany
Wenn Glücksspiel Ihnen schadet: In Germany gibt es kostenlose und vertrauliche Hilfe.
BIÖG-Telefonberatung zur Glücksspielsucht — Federal Institute for Public Health — gambling addiction counsellingAnrufen: 0800 1 37 27 00
Mon–Thu 10:00–22:00, Fri–Sun 10:00–18:00, 363 days a year
Verantwortungsvolles Spielen - Indiageneral mental-health service
Wenn Glücksspiel Ihnen schadet: In India gibt es kostenlose und vertrauliche Hilfe.
Tele MANAS — Tele Mental Health Assistance and Networking Across StatesAnrufen: 14416
24 hours a day, seven days a week
A free government mental-health line answering in English, Hindi and more than twenty regional languages. India has no gambling-harm helpline.
Verantwortungsvolles Spielen - Kenya
Wenn Glücksspiel Ihnen schadet: In Kenya gibt es kostenlose und vertrauliche Hilfe.
Gaming Awareness Society of Kenya — GAMAware — Tahadhari Athari za KamariAnrufen: +254 773 828 328
An awareness, education and advocacy organisation that invites contact from people harmed by gambling — not a 24/7 counselling line. Kenya has no published state gambling helpline.
Verantwortungsvolles Spielen - Kazakhstangeneral mental-health service
Wenn Glücksspiel Ihnen schadet: In Kazakhstan gibt es kostenlose und vertrauliche Hilfe.
Республиканский научно-практический центр психического здоровья — Republican Scientific and Practical Centre for Mental HealthThe numbers this centre publishes are a switchboard, not a helpline. Kazakhstan has no gambling helpline.
Gambling disorder is treated free at regional mental-health centres under the GOBMP package, and a self-ban of six months to ten years can be filed in eGov Mobile.
A treatment service rather than a helpline, and its own materials do not name gambling. The national trust line 150 takes calls in Kazakh and Russian on weekdays, 09:00–18:00, but is not a gambling service.
Verantwortungsvolles Spielen - Mexicogeneral mental-health service
Wenn Glücksspiel Ihnen schadet: In Mexico gibt es kostenlose und vertrauliche Hilfe.
Línea de la Vida — Life Line — national mental health and addictions helplineAnrufen: 800 911 2000
24 hours a day, all year
A general mental-health and addictions line — free and confidential, and the service the gambling regulator refers callers to, but not a gambling-specific one. Mexico has no gambling helpline. Jugadores Anónimos México runs national online meetings.
Verantwortungsvolles Spielen - Nigeria
Wenn Glücksspiel Ihnen schadet: In Nigeria gibt es kostenlose und vertrauliche Hilfe.
Gamble AlertThe contact page and the homepage publish different numbers. Dial both and pick one before publishing either.
Stated 24/7 — unverified, and its own pages disagree about the number
Funded by the gambling industry, by its own disclosure. English only — no Hausa, Yoruba, Igbo or Pidgin provision is advertised.
Dieser Dienst gibt an, von der Glücksspielbranche finanziert zu werden.
Verantwortungsvolles Spielen - Perugeneral mental-health service
Wenn Glücksspiel Ihnen schadet: In Peru gibt es kostenlose und vertrauliche Hilfe.
Línea 1815 «Habla Franco» — Line 1815 — national addiction counsellingAnrufen: 1815
Web and chat Mon–Sat 09:00–21:00; the phone line is national, free and anonymous
General addiction counselling run by DEVIDA. Free and anonymous, and its scope covers behavioural addictions — but it is not a gambling-specific service.
Verantwortungsvolles Spielen - Philippines
Wenn Glücksspiel Ihnen schadet: In Philippines gibt es kostenlose und vertrauliche Hilfe.
National Problem Gambling HelplineAnrufen: +63 2 8248 9568
24/7
Verantwortungsvolles Spielen - Russia
Wenn Glücksspiel Ihnen schadet: In Russia gibt es kostenlose und vertrauliche Hilfe.
Анонимные Игроки России — Gamblers Anonymous RussiaAnrufen: +7 (495) 789-21-84
From 1 September 2026 gambling disorder is treated free under compulsory medical insurance at state narcological and psychiatric dispensaries, and a self-ban can be filed through Gosuslugi or an MFC into the register kept by ЕРАИ.
A peer-led fellowship, meeting-based rather than a 24-hour counselling line, and anchored in Moscow with a cities list. Russia has no national gambling helpline.
Verantwortungsvolles Spielen - Thailandgeneral mental-health service
Wenn Glücksspiel Ihnen schadet: In Thailand gibt es kostenlose und vertrauliche Hilfe.
สายด่วนสุขภาพจิต 1323 — Mental Health Hotline 1323, Department of Mental HealthAnrufen: 1323
24 hours, every day
A general mental-health line, free and staffed around the clock, in Thai. Thailand has no gambling-specific service. Samaritans of Thailand on 02-113-6789 takes calls 12:00–22:00.
Verantwortungsvolles Spielen - Türkiyegeneral mental-health service
Wenn Glücksspiel Ihnen schadet: In Türkiye gibt es kostenlose und vertrauliche Hilfe.
YEDAM — Yeşilay Danışmanlık Merkezi — Green Crescent Counselling Centre, 115 advice lineAnrufen: 115
A free, confidential addiction counselling line covering gambling among other dependencies, with centres in all 81 provinces. Turkish only. Turkey has no gambling-only helpline.
Verantwortungsvolles Spielen - Ukraine
Wenn Glücksspiel Ihnen schadet: In Ukraine gibt es kostenlose und vertrauliche Hilfe.
ПлейСіті — Державне агентство з контролю за азартними іграми та лотереями — PlayCity — State Agency for Control of Gambling and LotteriesAnrufen: +380 44 363 89 75
State agency lines during working hours — not a 24-hour counselling service.
PlayCity publishes lists of healthcare facilities and NGOs that treat gambling addiction, and self-restriction is filed at pc.gov.ua.
A regulator’s line, not a counselling service: it routes callers to published lists of clinics and NGOs.
Verantwortungsvolles Spielen - South Africa
Wenn Glücksspiel Ihnen schadet: In South Africa gibt es kostenlose und vertrauliche Hilfe.
South African Responsible Gambling FoundationAnrufen: 0800 006 008
24 hours a day, seven days a week
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Free, confidential support
If gambling is causing you harm, help is available — confidential and free. These two operate internationally and can be reached from any of the markets we cover:
- Gambling Therapy — Multilingual online support, worldwide.
- Gamblers Anonymous — International meeting finder.
The following publish useful self-help material, but their services — and their self-exclusion schemes in particular — cover one country only. They are listed with that scope stated rather than left to look universal:
- BeGambleAware — Great Britain
- GamCare — Great Britain
- GAMSTOP — Great Britain — self-exclusion, GB accounts only
Self-exclusion is national. A scheme run in another country cannot close or block your accounts where you live, so the one that matters to you is your own market's — the section above names it where one exists, and your operator can tell you which scheme it is signed up to.