What is Dormancy Fee?

A dormancy fee is a monthly charge a casino deducts from an account that has gone unused for a set period, typically twelve months without a login or a wager. Rates of €25 a month are common, applied until the balance reaches zero. It is a legitimate practice in many jurisdictions and it is also the quietest way a balance disappears. Nothing prompts it, the emails are easy to miss, and a player returning after two years often finds the account intact and the money gone. Two defences. First, read the clause before you deposit — it sits in the general terms, not the bonus terms, so it applies to plain deposits with no promotion attached. Second, withdraw what you are not actively playing with; a balance parked "for later" is exactly what this clause is written to catch.