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Licence Lookup

Regulation

What is Licence Lookup?

Checking a licence in the regulator's public register instead of trusting a footer badge. What to search for, and what a mismatch means.

ByCasino Desk·Casino & Slots Editor

Reviewed byKris Fawkes·Chief Editor

What it means in practice

A licence lookup is checking an operator's licensing claim in the regulator's own public register instead of trusting the badge in the footer. Every serious regulator publishes a searchable list of who it has licensed. The badge is an image on a page the operator controls, and an image can be copied; a register entry cannot. The lookup needs two things from the site: the licence number and the name of the company that holds it. The company is rarely the brand — it is named in the terms and conditions, usually in the first or last section — and searching the brand name alone is the most common reason a genuine licence appears to be missing. In the register, four things are worth reading: that the status is active rather than lapsed, suspended or surrendered; that the company name matches the one in the terms; that the licensed products cover what you intend to play; and, in registers that list them, that the domain you are on is one of the operator's declared domains. A mismatch is not automatically fraud — brands change hands and registers lag behind — but it does mean the claim is unverified rather than verified. Where the register returns nothing for either the number or the company, the honest conclusion is that the licence has not been demonstrated.

Why it matters

A definition like this one decides what an offer is actually worth. The same wording turns up in bonus terms, on payment pages and in game rules, and it is usually where a promotion’s real cost is hiding — so it is worth reading an operator’s own terms with this meaning in mind rather than the marketing above them.

You must be of legal gambling age where you live — 18 in most markets, 19 or 21 in others. Understanding a term does not make an outcome more likely: casino games are built to return less than they take over time. Set deposit and time limits before you play.

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